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Quality Management System - ISO 9001:2015

$299.00
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90052
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Product Description

  • NEW RELEASE Quality Management System written in alignment with international standards ISO 9001:2015 requirements
  • ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS)
  • Defines the framework for a generic quality management system
  • Helps businesses improve and continually meet their customer and regulatory requirements
  • Suitable for use by businesses world wide
  • Provided in MS Word so you can customize and develop to suit your business
  • Quality Management Policy provided for your business to display   
  • Instant Download Delivery via email 

Clearly document your company's commitment to developing and maintaining a quality management system that demonstrates your commitment to ensuring customer satisfaction, gaining and maintaining certification and to ensure regulatory compliance. 

This QMS is based on prevention of non-conformity and the promotion of continual improvement - Plan - Do - Check - Act helping you demonstrate:

  • customer satisfacton commitment
  • regulatory compliance commitment as a company
  • consistent performance
  • quality inspection for all activities

The manual describes the scope of the quality system, defines accountabilities of persons involved and provide procedures for testing and quality inspection for all activities that impact the quality of your processes, product and service. The manual is used to direct internal activities, and inform other interested external parties who require information about your quality systems

 

Contents 

  • Introduction
  • Scope
  • Exclusions
  • Standards and Guidelines
  • Terms and Definitions
  • 1 THE QUALITY MANAGEMENT FRAMEWORK
  • 1.1  General
  • 2 LEADERSHIP
  • 2.1 Leadership and Commitment
  • 2.2 Customer Focus
  • 2.3  Quality Policy Requirements
  • 2.4  Organizational Roles, Responsibilities and Authorities
  • 2.5 Quality Management Policy
  • 3 PLANNING
  • 3.1 Actions to address risks and opportunities
  • 3.2 Quality objectives and planning to achieve them
  • 3.2.1 Quality Management System Objectives and Targets
  • 3.2.2 Planning how our company will achieve the objectives and targets
  • 3.3 Planning the changes
  • 4 SUPPORT
  • 4.1 Resources (including people)
  • 4.1.1 Infrastructure
  • 4.1.2 Environment for the operation of processes
  • 4.1.3 Monitoring and measuring resources
  • 4.1.4 Organizational Knowledge
  • 4.2 Competency and Training
  • 4.3 Awareness
  • 4.4 Communication
  • 4.5 Documented Information
  • 4.5.1 Creating and updating documented information
  • 4.5.2 Control of documented information (including management of records)
  • 5 OPERATION
  • 5.1 Operational Planning and Control
  • 5.2 Requirements for Products and Services
  • 5.2.1 Customer Communication
  • 5.2.2 Determining the requirements for products and services at XYZ Company
  • 5.2.3 Review of the Requirements for products and services
  • 5.2.4 Changes to requirements for products and services
  • 5.3 Design and development of products and services
  • 5.3.1 General introduction
  • 5.3.2 Design and development planning
  • 5.3.3 Design and development input
  • 5.3.4 Design and development controls
  • 5.3.5 Design and development outputs
  • 5.3.6 Design and development changes
  • 5.4  Control of externally provided processes, products and services
  • 5.4.1 General Introduction
  • 5.4.2 Type and extent of control
  • 5.4.3 Information for external providers
  • 5.5 Production and service provision
  • 5.5.1 Control of production and service provision
  • 5.5.2  Identification and Traceability
  • 5.5.3  Property belonging to customers or external providers
  • 5.5.4  Preservation of Product
  • 5.5.5 Post delivery activities
  • 5.5.6 Control of changes
  • 5.6  Release of products and services
  • 5.7  Control of nonconforming outputs
  • 6 PERFORMANCE EVALUATION
  • 6.1 Monitoring, Measurement, Analysis and Evaluation
  • 6.1.1 General
  • 6.1.2 Customer Satisfaction
  • 6.1.3 Analysis and evaluation
  • 6.2 Internal Audit
  • 6.3 Management review
  • 6.3.1 General
  • 6.3.2 Management review inputs
  • 6.3.3 Management review output
  • 7 IMPROVEMENT
  • 7.1 General
  • 7.2 Nonconformity and corrective actions
  • 7.3 Continual improvement
  • Appendix A: Organizational Roles, Responsibilities and Authorities Register
  • Appendix B (i): List of Documented Information - Procedures
  • Appendix B (ii): List of Documented Information - Work Instructions
  • Appendix B (iii): List of documented information – Forms
  • Appendix B (iv): List of Documented Information - Test Protocols
  • Appendix C: XYZ Company – Documented Information - Records List
  • Appendix D (i): Organizational Chart
  • Appendix D (ii): Organizational Matrix with Quality Responsibilities
  • Appendix E: Design Plan Guide
  • Appendix F: Purchased Product / Outsourced Processes to be verified
  • Appendix G: Products / Processes requiring identification and material traceability
  • Appendix H: List of Monitoring / Measuring Equipment
  • Appendix I: Non-Conformance (NC) Form
  • Appendix J: Authorized Deposition Categories
  • Appendix K: Corrective Actions Form

Other Details

PDF Download:
Quality_Management_System_ISO90012015_9_SAMPLE.pdf

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